Ida “Micki” Hector

AS Office Administrator
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Personal Mission

Dedicated and detail-oriented, she is a dependable and approachable professional with a strong background in healthcare administration. She has developed a reputation for being sensitive, welcoming, and supportive.
With an Associate’s Degree in Medical Coding and Reimbursement, she effectively leads front office operations, manages administrative staff, coordinates scheduling for clinical providers, and ensures compliance with healthcare regulations and insurance requirements.
In her free time, she enjoys being outdoors, including fishing, drag racing, and football.

Attainment

2022 – Present
Outpatient Mental Health Office Manager
Supervised daily front office operations in a high-volume mental health clinic.
Monitored billing workflows, verified insurance coverage, and supported coding accuracy.
Served as a liaison among patients, providers, and insurance representatives.

2013 – 2021
Outpatient Mental Health Receptionist
Scheduled appointments and maintained patient records using electronic health systems. Welcomed patients and provided trauma-informed support during check-ins. Supported the clinical team with administrative tasks and patient follow-ups.

Competencies

Office Manager
Billing and credential specialist
Notary Skill
Associate Addiction Counselor (AAC)

CONTACT INFO

Phone : (804) 322-7188
Email : hello@centeringelements.com